Privacy & Cookie Policy

Last updated: May 29, 2026

This Privacy & Cookie Policy explains how TANGANA NORTH AMERICA LTD. ("Tangana", "we", "us" or "our") collects, uses, discloses and protects personal information when you visit tanganatextiles.com, contact us, create an account, submit a fabric inquiry, place a sample order, subscribe to communications or otherwise interact with us.

This website is intended for business and trade use, including designers, apparel brands, manufacturers, sourcing teams, retailers, distributors and other textile professionals. However, personal information may still be collected when an individual uses the website on behalf of a business.

Information we collect

We may collect the following categories of information:

  • contact information, such as name, company name, email address, phone number, billing address and shipping address;
  • business information, such as business type, country, product interest, intended use, quantity requirements and message content;
  • order information, including selected product option, quantity, payment status, shipping method, taxes, delivery address and order history;
  • account information, if you create or use an account;
  • communication information, including emails, form submissions and customer service messages;
  • website and device information, such as IP address, browser type, device type, pages viewed, referring pages, approximate location, cookie identifiers and analytics data.

We do not intentionally collect sensitive personal information through the website.

How we use information

We use information to:

  • respond to fabric inquiries and trade requests;
  • process sample swatch and sample yardage orders;
  • calculate shipping, taxes and delivery options;
  • process payments and prevent fraud;
  • provide order confirmations and customer support;
  • create and manage trade accounts where applicable;
  • send newsletters or trade updates where permitted by law;
  • improve website performance, product presentation and sourcing workflows;
  • maintain security, prevent misuse and comply with legal obligations.

Payments

Payment information is processed by third-party payment providers made available through our ecommerce platform, including credit card processors and PayPal. We do not intentionally store full credit card numbers on our own systems. Payment providers may collect and process payment information under their own terms and privacy notices.

Accepted online payment methods may include Visa, Mastercard, American Express, PayPal and other payment options displayed at checkout.

Shipping and fulfilment

We may share limited order and delivery information with carriers, fulfilment partners and service providers in order to calculate shipping rates, prepare shipments, provide tracking and deliver sample orders.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember preferences, support cart and account functionality, understand website performance and improve marketing or trade communications.

Cookies may include:

  • essential cookies needed for website, cart, checkout and security functions;
  • analytics cookies that help us understand website usage;
  • preference cookies that remember language, region or site settings;
  • marketing cookies, if enabled, that help measure campaigns or show relevant trade communications.

You can manage cookies through your browser settings. If you block essential cookies, some website features, cart functions or checkout features may not work properly.

Email communications

If you subscribe to our newsletter or agree to receive trade communications, we may send product news, fabric updates, event information and other commercial electronic messages. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at info@tanganatextiles.com.

Transactional emails, such as order confirmations, payment updates and shipping notifications, may still be sent when needed to complete or manage an order.

Disclosure of information

We may disclose information to:

  • ecommerce, hosting, payment and checkout providers;
  • shipping carriers and fulfilment service providers;
  • analytics, email and customer relationship tools;
  • professional advisors, such as legal, accounting or compliance advisors;
  • government, regulatory or law enforcement authorities where required by law;
  • affiliated or related companies where necessary to respond to trade inquiries, coordinate sourcing or support customer relationships.

We do not sell personal information.

International transfers

Service providers or related companies may process information outside your province, territory or country, including in Canada, the United States, the European Union or other jurisdictions. When information is processed outside your jurisdiction, it may be subject to the laws of that jurisdiction.

Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including order records, customer service, legal, tax, accounting, security and business purposes.

Safeguards

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification. No online system is completely secure, and we cannot guarantee absolute security.

Your rights and choices

Depending on applicable law, you may request access to your personal information, correction of inaccurate information, withdrawal of consent where consent is the legal basis for processing, or information about our privacy practices.

To make a privacy request, contact us at:

Privacy Contact
TANGANA NORTH AMERICA LTD.
3230 Yonge Street, Suite 2011, Toronto, Ontario M4N 3P6, Canada
Email: info@tanganatextiles.com
Phone: +1 647 405 1700

Changes to this policy

We may update this Privacy & Cookie Policy from time to time. The updated version will be posted on this website with a revised "Last updated" date.